by Robert W. Lucas : Customer Service Skills for Success

ISBN : #0073545465 | Date : 2014-02-03

Description :

PDF-a6bec | Recipient of the 2017 Textbook & Academic Authors Association’s Textbook Excellence Award, Customer Service Skills for Success by Robert W. Lucas is the top-selling customer service textbook in the United States.Customer Service Skills for Success 6e addresses real-world customer service issues and provides a variety of updated resources, activities, examples and tips from the author and active pr… Customer Service Skills for Success

Customer Service Skills for Success by by Robert W. Lucas

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